As many music fans as possible should be able to visit our festival. Therefore, we make every effort to ensure that our guests with disabilities can also enjoy a relaxed and unforgettable festival visit. In perspective, we want to make our festival better and more accessible year after year. We are always happy to receive ideas and suggestions at barrierefrei@meraluna.de. 

Arriving by train

At Hildesheim train station there is step-free access, tactile guidance systems, a loudspeaker system and a digital train indicator.

Shuttle from Hildesheim train station to the festival site

We've arranged a shuttle bus from Hildesheim train station to the festival grounds. Some vehicles have ramps. If a bus doesn't have one, the next one will arrive promptly.

Further general information on how to get there can be found HERE.

For the M’era Luna Festival you need a regular festival pass, which you can easily buy in our ticket store.

If you have a "B", "H" or "Bl" in your disabled pass, you can take an accompanying person to the festival free of charge - they don't need their own festival pass. 
 

The Special Needs Camping area is a voluntary service offering with partially paved paths, accessible sanitary facilities, and adapted infrastructure.

Due to structural limitations and to ensure safety, comfort, and reliable use for guests, the capacity of this area is limited. Maximum occupancy is determined by organizational and safety regulations (including pathways, sanitary capacity, and emergency exits).

Registration for the Special Needs Camping area is open to all guests with a severe disability ID and their accompanying person(s) until the capacity limit is reached. Registrations are processed on a first-come, first-served basis.

Unfortunately, the capacity limit for the M’era Luna Festival 2026 has already been reached, so further registration for the Special Needs Camping area for the M’era Luna Festival 2026 is no longer possible. Registration is closed solely due to capacity constraints and regardless of individual circumstances.

This does not affect participation in the festival itself. We also offer accessible sanitary facilities at the regular campsite - these can be used with a valid festival pass without prior registration.

Have you registered yourself and your friends for the Special Needs Camp? Then come together at one of our counters. There you will receive your festival wristbands, the Carpass, and further information.

Note: You and your friends will all need their own festival pass – except for the free companion.

If you are arriving by car, please go to our Guest Check-In in Hall 39. The check-in is accessible via paved paths without steps. Parking is available on-site.

If you are arriving by shuttle bus, we recommend the counter at the Ticket Office / Bands East. This counter is not accessible by car and is located on a meadow.

You will receive detailed information about the location of the counters and how to reach them via email a few days before the festival.

You do NOT want to stay overnight or park at the Special Needs Camp, but you are bringing a free companion? You can come to any of our entrances and receive your festival wristbands there. Simply bring your ticket and your disability card. Please note that we can only check in your companion if they arrive with you.

If you have any questions about the tickets, the admission or the visit of the M’era Luna Festival, please contact us by mail: barrierefrei@meraluna.de or by phone via our hotline: +49 1806 853 666 (Mon. – Fri. 11:00 – 15:00 / €0.20/call from a landline, mobile max. €0.60/call)

VIPcave

The VIPcave consists of two floors connected by a staircase. There is also an elevator providing step-free access to the second floor.
There are no accessible restrooms in this area, but the nearest is located nearby on the infield.

The M'era Luna takes place primarily outdoors on a runway surrounded by meadows and fields. The terrain may be sandy, muddy, or rocky in some places.

Cable bridges will be installed in some places on the event grounds (infield). We are striving to install flatter cable bridges along the main paths to make the routes more comfortable for you, but this is not possible everywhere on the site. However, there is usually always an alternative route to avoid cable bridges.

In front of the main stage, to the left of the stage (facing the stage), you'll find two platforms for wheelchair users and people with short stature, with a maximum of one companion. The platform is accessible via a ramp. Wheelchair-accessible portable restrooms are also located directly next to the platforms, available to our Special Needs Camp guests, regardless of their disability.

At the Special Needs Camp, you'll find a handicapped-accessible sanitary station. It features step-free access, a spacious flush toilet, and an accessible shower. These accessible shower/toilet combos are equipped with a Euro lock, so remember to bring your Euro key.

At the campsites and in the infield, you'll find a wheelchair-accessible portable restroom at every restroom station. These are wheelchair-accessible and slightly larger to allow for transfers from/to a wheelchair.

You can bring your medication to the festival without any problems. A doctor's certificate of necessity for prescription medications ensures that you can bring them to the festival and event area.

Medication that needs to be kept refrigerated can be handed in to the medical staff in the medical tents. The medicines will be safely stored there for you.
 

It is possible that the shows may use strobe and lighting effects that may cause epileptic seizures in some people.

Our security service is there to help you with words and deeds. If you feel uncomfortable for any reason or need help, our staff, recognizable by their red vests, will be happy to assist you. There are also paramedics on site who can help you at any time. 
In case of a medical emergency, call 112 - if you don't have a cell phone, ask others to make the emergency call or talk to a steward. If you ever feel uncomfortable or overwhelmed, you can always ask any person working onsite for “Panama” or directly contact our Panama-Guides.
 

To protect your pet and other visitors, assistance dogs are unfortunately not allowed.