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Which way to


What does PANAMA mean?

By asking the question Which way to PANAMA? or simply using the code word PANAMA, anyone who finds themselves in an uncomfortable or insecure situation or is threatened or harassed can get help easily. For example, if you are feeling unwell, overwhelmed, discriminated against, threatened or are the victim of (sexual) assault, etc.

PANAMA is a service that provides help to everyone! There is no need for further explanation when you use the code word!

Every person seeking help needs different types of support and will get the type of support they seek. 

You can speak to any member of staff and help will be provided straight away without any questions or assessments. 


What does this help look like?

If you are in a situation in which you feel uncomfortable, unsafe or harassed, use the code word PANAMA and we'll get you out of the situation.

  • We can accompany you to a safe room, where you can rest and get help from the emergency psychosocial care providers of the German Red Cross.
  • We can also accompany you directly to the first-aid room.
  • We can call your friends.
  • If you want to leave the festival, we can accompany you.
  • If you want to file a report to the police, we will also support you in this.

We tailor the help to your needs and wishes. Nothing happens without your consent!


The PANAMA team is on site from the beginning to the end of the festival and is always available for you.

You feel unsafe, threatened or harassed? You need help or support? Then ask for PANAMA.

You can ask ...

  • the PANAMA team
  • the security service
  • the service staff 
  • the paramedics

for PANAMA. The staff will help you.


Why is there PANAMA?

The PANAMA concept was established to strengthen the feeling of safety among festival visitors. Asking strangers for help in a threatening situation requires courage. The code word PANAMA reduces inhibitions and makes it easier to ask for help.


We want to continuously improve our services and are asking for your help!

You have already been in a situation where you asked for PANAMA or you have suggestions and wishes?
We would like to constantly improve our help offer in order to be able to support you in the best possible way in the future. Here you can send us your feedback.

Want to contact us?

The PANAMA team is also available for you outside of the festival. If you would like to contact us, you can write to us and we will get back to you as soon as possible. Your request will of course be treated confidentially.

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